Terms & Conditions

Terms and Conditions

Participants who cancel before 30 November 2019 will be entitled to a 50% refund of their registration fee. No refunds are possible for cancellations received after 1st December 2019.

  • Cancellations must be submitted in writing to the Conference Secretariat, c/o The Conference Company, in order to receive any possible reimbursement.

  • A participant who cancels may ask the Conference Secretariat to transfer the registration to a colleague.

  • Refunds will be processed after the conference accounts have been reconciled and on receipt of a written request sent to the Conference Secretariat.

  • Refunds for no shows are not possible.

  • The early-bird registration fee will only be applicable to participants who register and pay prior to the early-bird cut-off dates mentioned. A participant who registers prior to the cut-off date and omits to pay, will automatically be charged the higher registration fee without prior notification.

  • Until payment has been received, registration for the Conference and any of its associated events cannot be confirmed and without confirmed registration, participants will not be listed in the programme or in the list of participants.



The Conference Organisers have taken all reasonable care in making arrangements for the 2020 SWAAC ELSO Conference. In the event of unforeseen disruptions, neither the Conference Secretariat nor SWAAC ELSO can be held responsible for any losses incurred by participants. The programme is correct at the time of printing, but organisers reserve the right to alter the programme if and when deemed necessary.


The Conference Company acts as an agent only in securing hotels, transport and travel services, and shall in no event be liable for acts or omissions in the event of injury, damage, loss accident, delay or irregularity of any kind whatsoever during arrangements organized through contractors or by the employees of such contractors.

Visa letters:

Visa letters are given for visa issuing without any responsibility from the even organiser nor the SWAAC ELSO 2020 Conference. It is the sole responsibility of the delegate to ensure that the information is correct. 

Personal information is supplied by the delegate, via the JotForm platform, in order to generate the visa letter as required. The Privacy terms of JotForm can be found at this link https://www.jotform.com/privacy/. Furthermore, this information will be processed by JotForm, Accessed by the SWAAC ELSO 2020 Conference team for processing but will not be passed on to any other 3rd party.